Live Bots 365 supports over 100 languages and dozens of regional accents, making it possible to deploy AI assistants that communicate naturally with customers around the world. Whether you need an assistant that speaks Spanish with a Mexican accent, French with a Parisian accent, or Mandarin Chinese, the platform has you covered.
Supported Languages
The platform supports all major world languages including but not limited to:
And 80+ more languages. Full list available in the platform's voice selection menu.
Setting the Language for Your Assistant
In the assistant editor, go to Voice Selection and choose a voice that matches your target language. Voices are organized by language and region. When you select a voice, the assistant will speak in that language and will also be optimized to understand that language from callers.
Important: The assistant's language is set by the voice selection, not the system prompt. If you write your system prompt in English but select a Spanish voice, the assistant will speak Spanish but may respond in English. Always write your system prompt in the same language as the voice you select.
Regional Accents
For many languages, multiple regional accent options are available. For example, English voices include American, British, Australian, Irish, and South African accents. Spanish voices include Latin American and Castilian Spanish options. Choosing the right accent for your target audience makes the assistant feel more familiar and trustworthy to callers.
Multilingual Assistants
If your callers speak multiple languages, you have two options:
Option 1: Language Detection (Recommended)
Enable automatic language detection in the assistant settings. The assistant will detect the language the caller is speaking and switch to that language automatically. This provides the best caller experience but requires careful prompt writing to ensure the assistant behaves correctly in all supported languages.
Option 2: Separate Assistants per Language
Create a separate assistant for each language and assign each one to a different phone number. Use your IVR or website to direct callers to the appropriate number based on their language preference. This approach gives you more control over each assistant's behavior but requires managing multiple configurations.
Tips for Non-English Deployments
- Write the entire system prompt in the target language — not just the responses.
- Use native speakers to review the prompt and initial message for natural phrasing.
- Test with native speakers before going live to catch unnatural phrasing or cultural missteps.
- Be aware that some languages have formal and informal registers — specify which the assistant should use.
- Date, time, and number formats vary by region — instruct the assistant on the correct format for your audience.