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What is Live Bots 365?

An introduction to the Live Bots 365 AI voice agent platform.

Last updated: April 19, 2026
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Overview

Live Bots 365 is a no-code AI voice agent platform that enables businesses of any size to automate phone calls using conversational artificial intelligence. Whether you need to handle inbound customer service inquiries, run outbound sales campaigns, book appointments, or follow up with leads, Live Bots 365 provides the infrastructure to deploy intelligent voice agents in over 100 languages — without writing a single line of code.

The platform is built around the concept of AI Assistants: configurable voice agents that can hold natural, context-aware phone conversations on your behalf. Each assistant can be customized with a unique voice, a specific persona, a knowledge base, and a set of tools that allow it to take actions during a call — such as booking appointments, sending SMS messages, or triggering external workflows.

Who Is It For?

Live Bots 365 is designed for business owners, marketing teams, sales organizations, and operations managers who want to scale their phone communication without scaling their headcount. It is particularly well-suited for:

Sales Teams: Automate cold calling, lead qualification, and follow-up sequences.
Customer Support: Handle high inbound call volumes with consistent, always-on AI agents.
Healthcare Providers: Automate appointment reminders, confirmations, and patient intake.
Real Estate: Qualify leads, schedule showings, and follow up with prospects automatically.
E-commerce & Retail: Handle order status inquiries, returns, and customer questions at scale.
Debt Collection: Conduct compliant outbound contact campaigns with configurable scripts.

Core Capabilities

AI Voice Agents
Deploy human-like voice agents that hold natural, two-way conversations over the phone.
No-Code Builder
Configure assistants, campaigns, and workflows through an intuitive visual interface.
100+ Languages
Serve global audiences with multilingual support and regional accent options.
Inbound & Outbound
Handle both incoming calls and run large-scale outbound dialing campaigns.
Appointment Booking
Integrate with Cal.com, Calendly, and GoHighLevel to book meetings during calls.
WhatsApp Messaging
Extend your AI agents to WhatsApp for text-based customer engagement.
Custom Integrations
Connect to any external system via webhooks, APIs, and no-code automation tools.
Real-Time Analytics
Monitor call performance, conversation quality, and campaign results in live dashboards.

How the Platform Is Organized

The Live Bots 365 platform is organized into several interconnected modules. Understanding how these modules relate to each other will help you navigate the documentation and build effective solutions.

ModulePurpose
AssistantsThe core AI agents you configure with prompts, voices, and tools.
Phone NumbersThe inbound/outbound numbers your assistants use to make and receive calls.
CampaignsOutbound dialing jobs that send your assistant to call a list of leads.
LeadsContact records that are targeted by campaigns.
ConversationsA record of every call or message interaction with transcripts and analytics.
IntegrationsConnections to external calendars, CRMs, and automation platforms.
DashboardsCustom analytics views for monitoring performance.

Next Steps

Now that you have a high-level understanding of the platform, continue with the getting-started guides below.

How It Works →Key Terminology →Create Your First Assistant →
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