Live Bots 365 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent platform and related services.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
We use the information we collect to:
We implement industry-standard security measures to protect your data, including AES-256 encryption in transit and at rest, role-based access controls, and regular security audits. We are ISO 27001:2022 certified and GDPR compliant.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Call recordings are retained for 90 days by default unless you configure a different retention period.
If you are in the European Economic Area, you have the right to access, correct, or delete your personal data. You also have the right to restrict or object to processing and the right to data portability. To exercise these rights, contact us at [email protected].
If you have questions about this Privacy Policy, please contact us at [email protected].