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Enterprise-Grade Security

Live Bots 365 is built with security and compliance at its core. We protect your data and help you stay compliant with global regulations.

Certifications & Compliance

ISO 27001:2022
Information Security Management
ISO 9001:2015
Quality Management Systems
GDPR
EU General Data Protection Regulation
HIPAA
Health Insurance Portability & Accountability
TCPA
Telephone Consumer Protection Act
FDCPA
Fair Debt Collection Practices Act

Security Features

AES-256 Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your call recordings, transcriptions, and customer data are always protected.

Role-Based Access Control

Granular permissions ensure team members only access what they need. Full audit logs track every action taken within your account.

Compliance Tools

Built-in consent management, opt-out handling, Do-Not-Call list management, and calling window controls to help you stay compliant.

GDPR & EU AI Act

Full GDPR tooling including data subject rights management, consent tracking, and data processing agreements. Aligned with EU AI Act guidance.

Data Residency

Choose where your data is stored. We offer data residency options in the US, EU, and other regions to meet your regulatory requirements.

Regular Security Audits

We conduct regular penetration testing, vulnerability assessments, and third-party security audits to ensure our platform remains secure.

Responsible AI Use

Live Bots 365 is committed to the responsible development and deployment of AI voice agents. We provide tools and guidelines to help our customers use AI ethically and in compliance with applicable laws.

Our platform includes built-in safeguards to prevent misuse, including consent management, opt-out handling, and calling window controls. We require all customers to agree to our Acceptable Use Policy and Terms of Service.

We continuously monitor our platform for misuse and take action against accounts that violate our policies or applicable laws. We cooperate fully with law enforcement when required.

Questions About Security?

Our security team is available to answer your questions and provide documentation.

Contact Security Team →